Folgende Fragen können Ihnen zeigen, ob das E-Mail von einer vertrauenswürdigen Quelle stammt:

Ist die angezeigte E-Mail-Adresse im "Von:"-Feld die gleiche Adresse, an die Sie antworten?
Klicken Sie auf den „Antwort“-Button, um zu sehen, ob die angezeigte E-Mail-Adresse mit der Antwort-Adresse übereinstimmt (nur überprüfen, nicht absenden!)
Erwarten Sie diese Inhalte von der angezeigten Person / Organisation?
Prüfen Sie den inhaltlichen Kontext der E-Mail:
- Passt der Sachverhalt der Nachricht zum angezeigten Sender?
- Ist wirklich ein Anhang notwendig, der geöffnet werden muss?
- Ist wirklich ein Link notwendig, der geöffnet werden muss?
Ist es üblich oder wirklich notwendig, dass Sie dem Absender sensible Informationen übermitteln?
- Passen die von Ihnen verlangten Daten zur Geschäfts- oder sozialen Beziehung Ihres Kommunikationspartners?

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Es gibt einige Hersteller am Markt und unterschiedliche Features, die einen breiten Einsatz - auch im Privatbereich - ermöglichen.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Alternativ können Sie auch Ihre mobile Rufnummer registrieren, um den Zahlencode","type":"text"},{"text":" ","type":"text","marks":[{"type":"strong"}]},{"text":"per ","type":"text"},{"text":"SMS","type":"text","marks":[{"type":"strong"}]},{"text":" zu erhalten.","type":"text"},{"type":"hardBreak"},{"text":"Achtung:","type":"text","marks":[{"type":"strong"}]},{"text":" Diese Methode ist ","type":"text"},{"text":"weniger sicher","type":"text","marks":[{"type":"underline"}]},{"text":" als beispielsweise eine 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Setting up WU email on your own device","type":"text"}]},{"type":"paragraph","content":[{"text":"Your WU email account is the main communication medium. The university administration, course instructors, your student council (ÖH WU) as well as important service facilities at WU will send you messages to this address.","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"Check your WU email account regularly to stay informed.","type":"text","marks":[{"type":"em"}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Important","type":"text"}]},{"type":"paragraph","content":[{"text":"After creating your WU account (=receiving your account data sheet) it may take up to","type":"text"},{"text":" one hour ","type":"text","marks":[{"type":"strong"}]},{"text":"until you can access your mailbox. This is due to technical reasons.","type":"text"}]},{"type":"paragraph","content":[{"text":"If access problems persist, please contact the","type":"text"},{"text":" IT Support Center","type":"text","marks":[{"type":"link","attrs":{"href":"https://short.wu.ac.at/it-support-open"}}]},{"text":".","type":"text"}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Open webmail:","type":"text"},{"text":" ","type":"text","marks":[{"type":"strong"}]},{"text":"webapp.wu.ac.at","type":"text","marks":[{"type":"strong"},{"type":"link","attrs":{"href":"http://webapp.wu.ac.at"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Log in with your ","type":"text"},{"text":"access data","type":"text","marks":[{"type":"link","attrs":{"href":"#"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Add your WU email account on your devices (e.g. your cell phone). For","type":"text"},{"text":" instructions","type":"text","marks":[{"type":"strong"}]},{"text":" and settings, visit the ","type":"text"},{"text":"Email Office 365","type":"text","marks":[{"type":"link","attrs":{"href":"https://short.wu.ac.at/office365-en"}}]},{"text":" webpage.","type":"text"}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Office applications (Microsoft 365)","type":"text"}]},{"type":"paragraph","content":[{"text":"If needed, install the Microsoft 365 applications (including Outlook, Word, Excel, PowerPoint) on your notebook:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"To obtain the installation file: see ","type":"text"},{"text":"Microsoft Office 365 for Students","type":"text","marks":[{"type":"strong"},{"type":"link","attrs":{"href":"https://short.wu.ac.at/get-msoffice"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Your username for Microsoft 365 applications is always ","type":"text"},{"text":"hStudentIDnumber@s.wu.ac.at","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" (e.g. h12345678@s.wu.ac.at)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Find out about ","type":"text"},{"text":"system requirements and terms of use on the ÖH-WU (student union) website","type":"text","marks":[{"type":"link","attrs":{"href":"https://oeh-wu.at/service/tools-and-services/gratis-microsoft-office-365"}}]},{"text":" ","type":"text"},{"text":"(in german)","type":"text","marks":[{"type":"em"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Note your selected ","type":"text"},{"text":"Office 365 configuration","type":"text","marks":[{"type":"link","attrs":{"href":"#"}}]},{"text":" in the Controlpanel","type":"text"}]}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]},{"type":"layoutColumn","attrs":{"width":50.0},"content":[{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"expand","attrs":{"title":"Show Details"},"content":[{"type":"paragraph","content":[{"text":"Login to WU Webmail","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":203,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":725,"id":"c1ebef59-f043-404a-b658-6f0de722b2fb","collection":"contentId-2876866685","type":"file","height":630},"marks":[{"type":"border","attrs":{"size":1,"color":"#091e4224"}}]}]},{"type":"paragraph","content":[{"text":"Access your Microsoft 365 licenses and settings in Webmail","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":198,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":318,"id":"af24c31c-e0dd-48dc-bc44-27132026e6c4","collection":"contentId-2876866685","type":"file","height":285},"marks":[{"type":"border","attrs":{"size":1,"color":"#091e4224"}}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":1},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"digitalselfdefense"}},"macroMetadata":{"macroId":{"value":"8abf7091-3375-4c8d-874d-f069ff5aa7ce"},"schemaVersion":{"value":"1"},"title":"Anker"}},"localId":"a8ef9dc9-f112-4d61-9a01-e61774768e7b"}},{"text":"Digital Self Defense","type":"text"}]},{"type":"paragraph","content":[{"text":"Increasing digitalization is leading to increased cybercrime, which we need to prevent.","type":"text"},{"type":"hardBreak"},{"text":"Below are five tips to protect yourself from digital attacks:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Be aware","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Attachments and links can be found in numerous phishing e-mails. These can be harmful, so do not open them.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"As an account owner at WU, you and many thousands of other people use the university's IT services. The reliable availability of these resources is also your responsibility (see ","type":"text"},{"text":"Information Security Policy","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.wu.ac.at/fileadmin/wu/h/structure/servicecenters/hr/Mitteilungsblatt/Studienjahr_2022_2023/Juli_2023/Mitteilungsblatt_12.07.2023_42.Stück.pdf"}}]},{"text":" in german","type":"text","marks":[{"type":"em"}]},{"text":").","type":"text"}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"How do I check emails I receive?

The following questions can show you if the email is from a trusted source:

Is the email address displayed in the "From:" field the same address you are replying to?
Click on the "Reply" button to see if the email address displayed matches the reply address (verify only, do not send!).
Do you expect this content from the person/organization displayed?
Check the content context of the email:
- Does the subject matter of the message match the displayed sender?
- Is an attachment really necessary to be opened?
- Is there really a link that needs to be opened?
Is it common or really necessary for you to provide sensitive information to the sender?
- Does the data you are requesting fit the business or social relationship of your communication partner?

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"How do I check emails I receive?"},"content":[{"type":"paragraph","content":[{"text":"The following questions can show you if the email is from a trusted source:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Is the email address displayed","type":"text","marks":[{"type":"strong"}]},{"text":" in the \"From:\" field ","type":"text"},{"text":"the same address you are replying to","type":"text","marks":[{"type":"strong"}]},{"text":"?","type":"text"}]},{"type":"paragraph","content":[{"text":"Click on the \"Reply\" button to see if the email address displayed matches the reply address (verify only, do not send!).","type":"text"},{"type":"hardBreak"},{"text":" ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Do you expect this content from the person/organization displayed?","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"Check the content context of the email:","type":"text"},{"type":"hardBreak"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Does the subject matter of the message match the displayed sender?","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Is an attachment really necessary to be opened?","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Is there really a link that needs to be opened?","type":"text"},{"type":"hardBreak"},{"text":" ","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Is it ","type":"text"},{"text":"common or really necessary","type":"text","marks":[{"type":"strong"}]},{"text":" for you","type":"text"},{"text":" to provide sensitive information","type":"text","marks":[{"type":"strong"}]},{"text":" to the sender?","type":"text"},{"type":"hardBreak"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Does the data you are requesting fit the business or social relationship of your communication partner?","type":"text"}]}]}]}]}]}]}],"version":1},"reason":"Ein Erweiterungs-Makro in einem Listenelement kann im neuen Editor nicht erstellt oder bearbeitet werden."}}}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Protect your data","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Lost data can lead to identity theft, for example.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"By using strong passwords and two-factor authentication, you can achieve up-to-date account security.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Choose a strong password","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The longer the password, the more secure it is. We recommend that you use ","type":"text"},{"text":"passphrases","type":"text","marks":[{"type":"link","attrs":{"href":"https://en.wikipedia.org/wiki/Passphrase"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":" Your WU account password is the \"front door key\" to your data at WU - keep it secret. ","type":"text"},{"text":"Do not share","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}},{"type":"strong"}]},{"text":" your account information with anyone!","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Never use the same password for your WU account as for your private accounts.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Keep the software of your devices up to date","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Smartphones, notebooks and other devices need regular updates to close security gaps.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Depending on the manufacturer, newer devices may also come with old software versions. Pay attention to manufacturers' support periods for specific software versions and device models.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Set up two-factor authentication","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Two-factor authentication (2FA) strengthens the protection of your email and your data on OneDrive. It's also an important element that secures access to key applications in your day-to-day study experience.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"With 2FA, your login consists of your","type":"text"},{"text":" WU account password ","type":"text","marks":[{"type":"strong"}]},{"text":"(","type":"text"},{"text":"first factor","type":"text","marks":[{"type":"em"}]},{"text":") and in addition a ","type":"text"},{"text":"numerical code","type":"text","marks":[{"type":"strong"}]},{"text":" valid for a limited time (","type":"text"},{"text":"second factor; one-time password = OTP","type":"text","marks":[{"type":"em"}]},{"text":"). You need both to log in to an IT service (e.g. Canvas, Webmail).","type":"text"}]}]}]}]}]},{"type":"paragraph"},{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Two-factor-authentication","type":"text"}]},{"type":"paragraph","content":[{"text":"At ","type":"text"},{"text":"https://mysignins.microsoft.com/security-info","type":"text","marks":[{"type":"link","attrs":{"href":"https://mysignins.microsoft.com/security-info"}}]},{"text":" you can set up a second factor (see figure below).","type":"text"},{"type":"hardBreak"},{"text":"Your second factor can be provided to you in different ways. We recommend using one of the following ways:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"You use an ","type":"text"},{"text":"authenticator app ","type":"text","marks":[{"type":"strong"}]},{"text":"on your mobile device (","type":"text"},{"text":"e.g. Microsoft Authenticator, Google Authenticator","type":"text","marks":[{"type":"em"}]},{"text":").","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"You use a physical security key (","type":"text"},{"text":"passkey","type":"text","marks":[{"type":"strong"}]},{"text":").","type":"text"},{"type":"hardBreak"},{"text":"We recommend devices that comply with the ","type":"text"},{"text":"FIDO2 standard","type":"text","marks":[{"type":"strong"}]},{"text":". There are several manufacturers on the market and different features that allow a wide use - even in the private sector.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Alternatively, you can register your mobile phone number to receive the numeric code via ","type":"text"},{"text":"SMS","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"},{"type":"hardBreak"},{"text":"Attention","type":"text","marks":[{"type":"strong"}]},{"text":": This method is ","type":"text"},{"text":"less secure","type":"text","marks":[{"type":"underline"}]},{"text":" than, for example, an Authenticator app!","type":"text"}]},{"type":"paragraph"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":600,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":822,"alt":"2FA-Microsoft-en.png","id":"cb7cce32-c777-43dd-9bf2-2967b9a15266","collection":"contentId-2876866685","type":"file","height":313},"marks":[{"type":"border","attrs":{"size":1,"color":"#091e4224"}}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"rule"},{"type":"heading","attrs":{"level":1},"content":[{"text":"Additional documents","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Service Guides for Students","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.wu.ac.at/en/it/downloads/first-steps/"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"IT-Instructions (Overview)","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.wu.ac.at/en/it/downloads/instructions/"}}]}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}],"version":1}

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